Customer Experience
Customer-experience is high-level flows of how you want your customers to perceive your digital product. It starts with crafting user-journey.
Customer Experience – Case Studies
Google Drive
You Tube Vs. Vimeo
Usability Flows
The intention of Usability flows is simply to look at micro-tasks a user does on your digital product. It focuses on letting users achieve the desired output with increasing velocity to finish that task quickly.
People focus on User-Interface, and design elements, but never push to resolve
Information Architecture
Corresponding Information
Common Placeholders
Experience For E-Commerce
Experience For High Conversion
Experience For Data-Driven Applications
Micro-Experiences That Applies To All
- Reduce The Number Of Clicks
- Bring Action Items Closer To Reduce Mouse Or Thumb Movements
- Toasts Architecture – Success, Warning, Failure & even Encouragements.
Natural Virality Of A Product
Purchase Triggers
Unification
Making sure the experience.
Build it for mobile-first.
Large data-driven products.
