Dev Cham
July 23, 2019
Website
User Login
- New user registration
- Registered user login
- Same user logins from different machines
- Guest user profile
User-Centric Backoffice & Administration
- Password Reset via backend office
- Statistics and details on unused accounts
- Customer notification to log in online post inactivity of an account.
- Deletion notification of accounts to the user
Catalog Management
- Define key product attributes – Product title, description, price(s), image(s), thumbnail, etc Add, edit and delete product details.
- Product Configurations – Single Product, Bundled Product Optional Purchase, Combination Products with non-optional Purchase setup for proper presentation in the front-end.
- Batch update to products in admin panel uses to import and export via excel sheet.
- Media Manager with automatic do image resizing and watermarking.
- Permissions based access with roles and responsibilities can be setup.
- Review and approve social tags and customer reviews for proper publications to the website.
- Ability to mark In-Stock and Out-of-Stock in the backend inventory.
- Ability to take the product off the website post a certain date, or place into the market (website) post certain date.
- Bundled products discounting is possible through configuration.
- The system can generate automatic SKU’s in its own format. A business format SKU requires development. This can be manually put in as well, or import it through excel sheet.
- Free or charge for shipping options can be defined per product.
- Product updates with dynamic updates to the website, or by easy click push button configuration.
Display & Visual Experience
- The logo will be present on all the pages and will be clickable to go to the homepage.
- Browsing on various mobile devices shall provide a consistent experience to match resolution.
- A unique set of product catalog page layout for users to browse, search, and apply filters as needed.
- Optimum loading timing of pages in various browsers and devices including caching.
- Provide categorization for product filter rules Use logo for watermarking image
- Provide categorization for product filter rules Unique set of product catalog page layout
- Gift card purchase and processing
- Presentation of the diamond certification post checks out. Information during check out process.
- Customize personal note (part of the checklist).
- Products that are qualified for free and charged shipment.
- Coupon and/or Special price offer Tax Rates per location.
- Ability to mark In Stock and Out of Stock in the backend inventory.
- Ability to take the product off the website post a certain date, or place into the market (website) post certain date.
- Ability to offer free shipment and then time expiries. Website product display shall adjust accordingly. Cross-sells on product pages Up-sells in Shopping Cart New Items Promotional Tool.
- Recently Viewed Products and recommended products.
Product Search
- Search Item with Keyword
- Search item with full and partial names, preceding characters, case insensitive
- Suggestive search – “did you mean this?”
- Searched item not found
Order Confirmation
- Re-ordering capabilities shall be managed by the backend server.
- Email Notifications of Orders.
- Email notification for product purchase with an invoice in PDF format.
- Email notification for product delivery.
- Email notification for a survey and/or online feedback.
- User should be able to stay anonymous.
- Above items for Guest user Download and print of orders in the inventory.
- Delay in delivery notification Product unavailable notification – recommend related products.
Shopping Cart
- Shopping cart page navigation
- Shopping cart page check
- Allow all the online purchase options
- Review items on the cart
- Payment summary, with shipping and tax calculations
- Payment processing on major debit card or credit card with VISA, Master Card, DISCOVER, etc “Payment processing on credit card VISA, Master Card”
- Shipping address and Billing address
- Order processing Order tracking Other links
User Accounts and History
- Order History with Status Updates
- Order Tracking from Account
- Password Reset email from front-end and admin panel
- Order and Account Update Emails
- Customizable Order Emails
- Create and Edit Orders from the Admin Panel
- Product Reviews submitted
- Order status and history
- Re-orders from account
- Recently ordered items
- Default Billing and Shipping addresses
Wish List
- Wishlist Order
- Tracking Wish List (Single)
- Wish List items when product is marked OOS (out of stock/service).
- Show the product with a message – this product has been removed.
- Share Wishlist in all shareable formats.
- Click wishlist in a received email.
Emails and Campaigns
- Test marketing campaigns – all holidays
- Corporate level Thank you – post-purchase
- Gift list recommendation before holidays
- Thank you – Email notification for registering.
- Problem with payment – Email notification for non-processed credit card information
- Your invoice – Email notification for product purchase with an invoice in PDF format
- Your order – Email notification for product delivery
- Your review – Email notification for a survey and/or online feedback. User should be able to stay anonymous.
- Deletion notification of accounts to the user
- Delay in delivery notification Product unavailable notification – recommend related products
- Share a wishlist
- Customer notification to log in online post inactivity of an account.
Reports For Mobile Commerce
- Customer visits
- Most-visited products
- Items delivered and to be delivered
- Low inventory alerts
- Pro-active notifications for a full inventory report
- Purchased date and not shipped within 1 day
- Understocked items
- Sales and Tax Reports
- Inventory Reports
- PO and Forecasting Reports
- Site Usability Reports
- Customer Intelligence Reports
- Product details report – # of photographs, last updated, tag (yes/no)
- New orders, order status, delivery status
- Customer communication metrics – # of reads, # of replies, #of unreads
- Total Sales Invoiced
- Total Sales Refunded
